Communi­cate Like a Pro

CallSwitch One is a more modern and powerful hosted telephony and unified communications solution.

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WHY CALLSWITCH ONE
Modern Working Made Easy

CallSwitch One allows your team to work from anywhere, on any device, using powerful tools and integrations to make working life easier.

Broadband - Connectivity

Flexible Connectivity

Stay connected through user-friendly mobile, desktop, and web applications, along with a range of plug-and-play business phones.

Cloud Telephony

Powerful Work Tools

Cloud telephony, call conferencing, video meetings, team chat, and more equip your team with the tools they need to thrive in their jobs.

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Seamless Integrations

CallSwitch One integrates seamlessly with your existing business software, including CRMs, cloud storage platforms, Microsoft Teams, and more.

FEATURES
Everything You Need in One Platform

CallSwitch One is a market-leading unified communications solution packed full of features.

Applications

CallSwitch One’s proprietary applications are available for desktop and mobile and are supported across all major browsers. They enable you to work in a single view, securely, from anywhere and on any device.

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Plug & Play Phones

As well as support for mobile and desktop applications, CallSwitch One plugs into a range of business phones like the classic, budget-friendly Yealink T34W, more premium Yealink T57W, and cordless Yealink W74P.

VoIP Phone System

CallSwitch One is powered by a VoIP business phone system featuring advanced call management capabilities like IVR menus, call queues, on-hold music, and time-based routing, enabling businesses to deliver a polished and professional customer experience.

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Meetings & Conferencing

Take advantage of a variety of voice and video meeting features, from quick conference calls with CallSwitch One’s easy drag-and-drop system to password-protected HD video meeting rooms complete with waiting areas and public access options.

Team Chat

Communicate with your team through the chat feature, which supports direct and group messaging across mobile, desktop, and web applications. Plus seamless file and image sharing, voice notes, smart formatting, and more communication tools.

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SMS

A powerful business SMS feature allows you to send or schedule messages to up to 20,000 recipients. Inbound SMS routing can also be configured, ensuring efficient management of replies.

Reporting & Wallboards

Access data-driven insights with ease through customisable wallboards and on-demand or scheduled reports, delivering regular updates on key call performance metrics.

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INTEGRATIONS
Seamless Integration with Your Business

CallSwitch One plugs into the tools your business relies on for a seamless experience.

Plug & Play

Featuring a variety of plug-and-play integrations, along with an extensive Open-API and webhook library, CallSwitch One empowers partners to deliver a seamless SaaS ecosystem for their customers.

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Build Something Bespoke

The CallSwitch One CPaaS platform enables partners to create custom integrations for customers or easily embed communication features into other apps and services, harnessing the flexibility of Open-API and webhooks.

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LICENCE FEATURES
Choose CallSwitch One

The CallSwitch One Pro licence comes with everything you need to communicate professionally.

Call Us

2000 minutes to UK landline numbers

Mobile Phones

2000 minutes to UK mobile numbers

Single Sign On

Single Sign On support for Google and MS

Voice Integration

Microsoft Teams voice integration

CRM

CRM integrations

SMS

Bulk SMS to up to 20,000 recipients

IVR

Multi-level IVR menus for enhanced call routing

Video

Fully embedded video meetings

Voicemail

Voicemail to email transcription

Messaging

Internal instant messaging

Share

File sharing

Video Storage

Call recording with 90 days inclusive storage

Cloud Storage

Cloud storage integration

Upward Graph

Call queues with live wallboard analytics

Call Centre - Support

Contact centre tools and reporting

QUOTE FORM
Get a Free Quote

Want to move your business to a more modern communication solution? Get started with a free quote.

LEARN MORE
Get Expert Advice

Get in touch to learn more about CallSwitch One, or how to upgrade to it from CallSwitch.

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